TERMS AND CONDITIONS
INFORMATION
FAQ
Privacy Policy
Return & Exchange
Terms & Conditions
WELCOME TO ALKABEER LIFE GAME
Welcome to www.alkabeerlifegame.com. These Terms and Conditions, along with any referenced documents such as our Privacy Policy, govern your access and use of the Alkaber Life Game website and any content, functionality, or services provided through it.
We may revise these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the site confirms your acceptance of those changes.
By accessing or using this site, you agree that you have read, understood, and accepted these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the site.
PRIVACY POLICY
By subscribing to updates or promotions through your email, you consent to receiving marketing communications from Alkaber Life Game. We may use your email to inform you about content updates, new features, or other important notices.
For details on how your data is handled, please refer to our [Privacy Policy] page. Your use of the site implies consent to the terms outlined in that policy.
ACCOUNT REGISTRATION
We recommend all users create an account on our website. Upon registration, you will receive a username and password. You are responsible for keeping your login credentials confidential and secure.
SERVICES OFFERED
Alkaber Life Game is a content-based platform providing engaging and informative content for users in Indonesia and globally. All published materials, images, and assets are legally owned by Alkaber Life Game and protected by intellectual property laws.
CONTENT & PROMOTIONS
We strive to present content and visual materials (including design elements, graphics, and text) as accurately as possible. However, visual differences may occur based on your device or screen settings.
Alkaber Life Game may offer promotional materials, bonuses, or discount codes from time to time. These will be subject to specific terms and may not be combined with other offers unless explicitly stated. We reserve the right to modify or cancel any promotion at our discretion.
All website content is protected by copyright, and unauthorized reproduction or redistribution without written consent is strictly prohibited.
PROOF OF TRANSACTION
After completing a purchase, an electronic invoice will be generated as legal proof of your transaction. A copy will be sent to your email, and can also be accessed from your account dashboard. Please retain these records for your reference.
ORDER PROCESS
A purchase is considered confirmed when the following steps are completed:
You have made full payment as stated on the invoice.
You receive a confirmation email acknowledging your order.
Delivery (if applicable) or access to the content has been granted.
We reserve the right to reject or cancel orders due to reasons such as:
Payment authorization failure
Pricing or product information errors
Product unavailability
Force majeure events
If your order cannot be fulfilled, we will contact you regarding alternative options or a refund.
PAYMENT
All payments must be made in Indonesian Rupiah (IDR). We accept the following methods:
Credit Cards (via our payment gateway partner Xendit)
E-Wallets
Bank Transfer (including Virtual Accounts via Pertama Bank)
Manual bank transfers may be accepted upon request. You must complete payment within 24 hours of receiving the invoice. Orders without confirmed payment will be automatically canceled. Please contact us if you prefer this method.
DELIVERY & ACCESS
For digital services or content delivery, access is typically granted after successful payment confirmation. No physical shipping services are offered at this time.
REFUNDS & EXCHANGES
If an issue arises and the product or content cannot be delivered or accessed, we will process a refund via bank transfer. Please contact our support team with your order number and relevant details.
ORDER CANCELLATION
Orders may be automatically canceled if:
Payment is not made within the allocated time
Payment is not received or verified by our system
The invoice expires without confirmation
NEWSLETTER UNSUBSCRIPTION
If you no longer wish to receive promotional emails from Alkaber Life Game, you can opt out at any time by updating your preferences in the "My Account > Newsletter" section or contacting us directly. Your personal data will be deleted upon request.
INDEMNITY
By using this site, you agree to indemnify and hold Alkaber Life Game harmless from any claims, losses, or damages resulting from:
Your use of our site
Your violation of these Terms
Any third-party claim arising from your use of the site
FEEDBACK AND CONTACT
We welcome your feedback or inquiries. You can reach our Customer Service team via:
📩 Email: [email protected]
📞 Phone: +62 813-3776-8495
📄 Contact Form: Contact Us Page
OPERATING HOURS
We are available during the following hours:
🕘 Monday – Friday: 09.00 – 17.00 (WIB)